When Your Car Arrives at its destination, flexibility is key to having a good experience. Weather, traffic and other surprises can crop up to cause delays in delivery. Make sure you are clear on the payment terms. Have you paid a required deposit? (This averages from 10 to 25%.) Putting charges on a credit card is better than paying by check or cash as it gives you protection in case of a dispute. When it is time to ship the car, you and a company rep or the driver will inspect your car together. Always document by taking notes and photographing anything you'd like to record as it can be an invaluable service later. Note the odometer reading on your car, since it should only be slightly higher upon arrival. Finalize with your driver and ensure you both understand the terms of delivery. Upon delivery, you and the driver or company rep will once again inspect the car for any pre-existing damage. Make sure to extend your inspection to underneath the car and to start it up to make sure it's running as expected. At the delivery point, you will be expected to pay the balance in cash or cashiers check - credit cards or personal checks are usually not accepted. (Check the terms with your carrier in advance.) On the off-chance that your vehicle is damaged, file a claim after the driver or company representative signs the record of damages. Giving good feedback for a good vehicle shipping experience is always highly valued and can help others get the same great service that you got.
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